The Company began its meter replacement program on May 1, 2017. Installations are scheduled Monday – Saturday between 8:00 A.M. – 5:00 P.M.; night and weekend appointments can be available by contacting the Company at 413.528.1780.
All meter installers have a Housatonic Water Works Company photo ID identifying themselves and they will be contacting customers directly to set up appointments.
The replacement program is mandatory and there is no cost to customers. Please contact us if you have any questions or concerns.